Turn Feedback into Actionable Insights
HappyOrNot® Offers Frictionless Feedback Solutions
Real-Time Feedback That Turns Into Action — Before It Costs You a Customer
Complaints, poor reviews and lost customers usually mean you found out too late. HappyOrNot catches the problem in the moment — with one press of a smiley face — so your team can act before it snowballs.
Cash Converters cut dissatisfied customers by 21% in their first year with HappyOrNot — across all stores nationwide. Read the case study →
2 Billion+
Feedback responses collected globally with HappyOrNot
135+
Countries where HappyOrNot is trusted by organisations
4000+
Brands act on real time HappyOrNot feedback
12+ Years
Serving Australia, New Zealand & Pacific Organisation
Get More Feedback
Our solution makes it easy for customers, visitors, browsers or employees to give feedback just press a smiley face and tell us why.
Real Time, In Moment
Collect feedback during the experience for more reliable insights. Built for one or multiple locations, providing real-time insights for everyone: from the head office, to the Region manager, to individual customer-facing employees.
Actionable Insights
Understanding in real time, how customers are feeling, enables you to act quickly and continuously improve. HappyOrNot Open Feedback AI automatically analyses the content and provides insights to focus on.
Measure Every Experience
Measure satisfaction across all your channels of interaction – in person, on the web, after service or in the field, with the simple 4 Smiley Faces.
For Every Industry Needs Customer Feedback
Whether its customers, patients, residents or employees we have a solution to let you focus on what matters. Click the industry to find out more.
And a steady set of hands to guide them
Push My Button Australia has been working with HappyOrNot for over 8 years and is one of the longest standing partners globally. We know what it means to be Customer focussed.
Plus we have some Amazing Clients
We work with some great Customer brands, it would be great to see your logo here to.
Not sure which solution is right for you?
Take the next step and get in touch. We don’t bite—we’ll help you determine whether HappyOrNot is right for you.
