HappyOrNot in the Cook Islands! Excited to spotlight our amazing customer, The Rarotongan Beach Resort & Lagoonarium, who are using Smiley Touch feedback kiosks to capture guest satisfaction in real-time.
The insights they gain through our platform empower the resort to make immediate enhancements, directing their efforts where they matter most, ensuring guest satisfaction is addressed promptly, rather than waiting for delayed online reviews.
The Kiosks are focussed in key areas of the resort, including the Restaurant and bar areas, and the reception areas. The results are reviewed regularly by the teams and where feasible actioned upon.
Check out these snapshots of the kiosks in action at this tropical paradise!
