Jono & Johno boosts customer satisfaction by 10% with real-time feedback solution
“The insights we’ve gained from HappyOrNot have helped us improve […]
Jono & Johno boosts customer satisfaction by 10% with real-time feedback solution Read More »
insights
Retail Tech Talk with Dylan DiPierdomenico of Retail Global
Recently Dylan caught up with Derek Lamb Director at Push
Retail Tech Talk with Dylan DiPierdomenico of Retail Global Read More »
In the Moment Kiosks or Digital Surveys. what is best for measuring Customer Feedback
In today’s fast-paced world, understanding customer satisfaction and employee engagement
In the Moment Kiosks or Digital Surveys. what is best for measuring Customer Feedback Read More »
Why HappyOrNot for Retail?
In the competitive landscape of retail, customer satisfaction is paramount.
Why HappyOrNot for Retail? Read More »
How does your airport operations compare?
Ever wondered how your airport measures up to other global
How does your airport operations compare? Read More »
Sharing is caring – Don’t be scared, share your Customer Experience results
So you have embarked on the Customer Experience journey, you
Sharing is caring – Don’t be scared, share your Customer Experience results Read More »
HappyOrNot Overview Video
The HappyOrNot solution helps you create better customer experiences, improve
HappyOrNot Overview Video Read More »
Customer Satisfaction Score (CSAT) Vs Net Promoter Score (NPS) Vs Customer Effort Score (CES)? What Does HappyOrNot Do Better?
What does HappyOrNot do better CSAT, NPS or CES? Actually HappyOrNot can do all three.
Still Looking To Measure Customer Satisfaction But Struggling To Assemble The Business Case?
When you pull together a business case a couple of key areas are critically important:
The cost of not doing it vs
The benefit’s of doing it
So lets take a look at these and provide some pointers that might help you with the business case of implementing a Customer Experience program.
Listen to how our local council customers are using happyOrNot
Find out how our local government customers are using happyOrNot
Listen to how our local council customers are using happyOrNot Read More »