Listen to how our local council customers are using happyOrNot
Find out how our local government customers are using happyOrNot […]
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insights
Help Your Managers Optimise Operational Efficiency
Find Out How HappyOrNot Smiley Kiosks Can Fix Poor Time Management And Maximise Operational Efficiency
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How to improve customer satisfaction with HappyOrNot Smiley Faces
In this short video you will see how easy it is to identify a couple of focus hours that will result in improved customer experience at a location level, when using HappyOrNot.
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The Peak-end rule – capturing feedback at the right time in the Experience
Are you measuring the experience of your service at the
The Peak-end rule – capturing feedback at the right time in the Experience Read More »
Capturing Home Care feedback made easy
Do you currently collect feedback on the service you are
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How to respond to negative feedback
Article reposted from https://www.happy-or-not.com/en/insights/blog/how-to-respond-to-negative-feedback/ When you receive feedback that is
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Hutt St Centre delivering up tasty food to The homeless
Hutt St Centre is a place of connection and support,
Hutt St Centre delivering up tasty food to The homeless Read More »
Four Steps To Improving Your Customer Experience, With HappyOrNot
Number 1 – Pinpoint Take a deep look at your
Four Steps To Improving Your Customer Experience, With HappyOrNot Read More »
Georges River Council post the Pandemic what does CX look like?
It has been an interesting year with the continued pandemic
Georges River Council post the Pandemic what does CX look like? Read More »
Improving experience at customer service points and child care centres
Improving experience at customer service points and child care centres
Improving experience at customer service points and child care centres Read More »