CX Consulting
Maximise your return out of your investment into Customer Experience
Customer Experience Consulting
We provide you with a dedicated resource to support your Customer Experience Journey.
Maximise Investment
You have invested in HappyOrNot, now you need to maximise the value. Let us help you drive imporvement and value.
Enhanced Reporting
Quarterly and Annual reports customised to your industry help you quickly discover arteas of imporvement and drive positive change.
Managed Service
Focus on the feedback and let us manage the behind the scenes set-up and ongoing managemnet of the service.
Managed Service
We provide a consultant for a fixed amount of hours per month to work with you to make sure you get the most out of HappyOrNot. You still need to manage the change, but we will hold your hand in the process.
Quarterly Reporting
We provide detailed quarterly reports on your overall results via an online Teams meeting.
Annual Reporting
An Annual report will bring your data to life enabling you to look back at the achievements you have made.
Survey Support
We will work with your team to identify the right surveys and support the set-up across your services.
Administration
Leave the administration to us, we will support you in ongoing user and experience point management.
Dedicated Support
Your dedicated consultant will provide dedicated support whenever you need it.
Ad Hoc Consulting
If you have a team to support the service, but need some ad hoc support, then we are here to help. We can provide by the hour the following types of services.
Quarterly Reporting
We can support you with quarterly reporting.
Annual Reporting
We can support you with annual reporting.
Survey Support
We can review your thinking and make recommendations based on our many years of experience.
Administration
Need to make some major changes to your reporting set-up we can provide the support.
Ad Hoc Consulting
You need to check in with your thinking, we can provided hourly support.