Sharing is caring – Don’t be scared, share your Customer Experience results
So you have embarked on the Customer Experience journey, you […]
Sharing is caring – Don’t be scared, share your Customer Experience results Read More »
HappyOrNot Overview Video
The HappyOrNot solution helps you create better customer experiences, improve
HappyOrNot Overview Video Read More »
Customer Satisfaction Score (CSAT) Vs Net Promoter Score (NPS) Vs Customer Effort Score (CES)? What Does HappyOrNot Do Better?
What does HappyOrNot do better CSAT, NPS or CES? Actually HappyOrNot can do all three.
Still Looking To Measure Customer Satisfaction But Struggling To Assemble The Business Case?
When you pull together a business case a couple of key areas are critically important:
The cost of not doing it vs
The benefit’s of doing it
So lets take a look at these and provide some pointers that might help you with the business case of implementing a Customer Experience program.
Pharrell Williams Song ‘Happy’ Makes Listeners Happier Than Any Other Song, New Survey Finds By HappyOrNot
HappyOrNot has collaborated with Durham University music expert Annaliese Micallef
Listen to how our local council customers are using happyOrNot
Find out how our local government customers are using happyOrNot
Listen to how our local council customers are using happyOrNot Read More »
Help Your Managers Optimise Operational Efficiency
Find Out How HappyOrNot Smiley Kiosks Can Fix Poor Time Management And Maximise Operational Efficiency
Help Your Managers Optimise Operational Efficiency Read More »
How to improve customer satisfaction with HappyOrNot Smiley Faces
In this short video you will see how easy it is to identify a couple of focus hours that will result in improved customer experience at a location level, when using HappyOrNot.
How to improve customer satisfaction with HappyOrNot Smiley Faces Read More »
Why Do Our Customers Use HappyOrNot Smiley Faces For Employee Engagement And Wellbeing, Take A Look.
HappyOrNot is not just a tool for measuring customer satisfaction, but it is often used by our customers to engage their employees.
